Shipping policy

SHIPPING POLICY

At Brilliant Running, every item is made to order with care and precision.  We are committed to getting gear produced and delivered as quickly as possible while maintaining high quality standards.

Production Time:

All products are custom printed after your order is placed.

Production time may vary depending on:

-Product availability

-Order size

-Time of year (e.g. holiday seasons may increase demand)

You will receive a shipping confirmation and tracking number once your order is fulfilled and on its way.

We currently ship to:

-All U.S. states

Shipping availability may vary depending on the product and delivery address. 

TRACKING YOUR ORDER

Once your order ships, you'll  receive an email tracking information so you can follow your package in real time.

DELAYS and EXTERNAL FACTORS

While we do our best to meet delivery estimates, occasional delays may occur due to:

-Carrier disruptions

-Customs processing

-High volume seasons

ADDRESS ACCURACY

Please ensure your shipping address is correct at checkout.  Brilliant Running is not responsible for delivery delays or losses due to incorrect or incomplete addresses provided by the customer.

NEED HELP

If you have any questions about your shipment or need assistance with your order , please contact us at our contact page on our website